Privacy Policy

Last updated: September 2026

1. Who we are

EnviroLab (Environmental Laboratory for Microbiological and Chemical Analysis) is a laboratory services company registered in Jordan, operating from Al-Dakhliya Circle, Amman. We are part of Nexalab Research Center.

2. What data we collect

We collect personal data only when you voluntarily provide it to us — including contact details (name, email address, phone number) submitted via our contact form or by email, company name and job title when provided, message content and enquiry details, and email address if you subscribe to our newsletter. We do not collect payment card data, government identification numbers, or sensitive personal data through this website.

3. How we use your data

We use the data you provide to respond to your enquiries and provide quotations, communicate about laboratory services and test results, send newsletters and service updates (only if you opted in), and comply with legal and regulatory obligations. We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal basis for processing

We process your data on the basis of legitimate interests (responding to business enquiries and maintaining client relationships), consent (newsletter subscriptions — you may withdraw at any time), and legal obligation where required by Jordanian law or applicable regulations.

5. Data retention

We retain contact enquiry data for up to three years from the date of last contact. Newsletter subscriber data is retained until you unsubscribe. We delete or anonymise data when it is no longer needed for the purpose it was collected.

6. Your rights

You have the right to request access to the personal data we hold about you, request correction of inaccurate data, request deletion of your data, withdraw consent for newsletter communications at any time, and object to processing based on legitimate interests. To exercise any of these rights, contact us at info@enviro-lab.com.

7. Cookies

This website uses a cookie consent mechanism. We only set analytics or tracking cookies after you have given explicit consent. Essential cookies required for the site to function are set without consent. You can withdraw consent at any time using the cookie settings on the site.

8. Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of this website after a change constitutes acceptance of the updated policy.